Iisv2 Privacy Policy – How We Protect Malaysian Users' Information
This Privacy Policy explains how iisv2 collects, uses, stores, and protects your personal information as a user of our platform in Malaysia. By using iisv2 services, you agree to the practices described in this document.
Effective date: January 2026. This policy is subject to applicable data protection laws in Malaysia.
Information We Collect
Iisv2 collects several categories of information from users to operate the platform effectively and securely. This information is collected during registration, platform use, and financial transactions. The types of information we may collect include:
- Account information: name, email address, phone number, date of birth, and encrypted password collected at registration.
- Payment information: transaction details in MYR including deposit and withdrawal methods. Full card numbers are not stored on our servers — this information is processed by approved payment providers.
- Device and browser information: device type, operating system, browser type, IP address, and language settings. This information helps us optimise how the platform displays on Malaysian users' phones and computers.
- Usage data: pages visited, session duration, games played, and in-platform interaction patterns for the purpose of improving the user experience.
- Cookies and tracking technologies: small files stored on your device to maintain login sessions, language preferences, and platform performance.
We only collect information necessary for legitimate purposes and do not collect sensitive information such as medical records or identity documents unless required for specific verification needs.
How We Use Your Information
Information collected by iisv2 is used solely for the following purposes and will not be used beyond the stated scope without user consent:
- Creating and managing user accounts and ensuring secure login.
- Securely processing MYR deposits and withdrawals through approved payment channels.
- Verifying user identity to meet platform security requirements and prevent fraud.
- Sends account-related notifications, service updates, and important platform announcements.
- Analyses usage patterns to improve the user experience, streamline the interface, and ensure optimal platform performance — especially on mobile devices.
- Complying with legal obligations and regulations applicable in Malaysia.
Iisv2 will not sell, rent, or trade users' personal information to any third party for marketing purposes without the user's explicit consent.
Cookies and Tracking Technologies
The iisv2 platform uses cookies and similar technologies to enhance the user experience. Cookies are small text files stored in your browser or on your device when you visit our platform. We use several types of cookies:
- Essential cookies: required for core platform functions such as maintaining login sessions and security. These cookies cannot be disabled without affecting platform functionality.
- Performance cookies: collects information on how users interact with the platform, including the most frequently visited pages, to help us improve our services.
- Functional cookies: storing user preferences such as language and display settings so they do not need to be re-entered on each login.
You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality or user experience of the iisv2 platform on your device.
Data Storage, Security and Third-Party Sharing
Iisv2 takes appropriate technical and organisational measures to protect users' personal information from unauthorised access, loss, or misuse. All data transmitted between users' devices and iisv2 servers is protected with SSL (Secure Socket Layer) encryption.
User data is stored in a secure server environment with strict access controls. Retention periods depend on operational needs and legal obligations — active account data is retained for as long as the account remains active, while transaction data may be kept for a period required under Malaysian law.
Iisv2 may share user information with third parties only in the following circumstances:
- Approved payment service providers for securely processing MYR transactions.
- Relevant authorities where required by law or a valid court order in Malaysia.
- Technical service providers that assist in platform operations, bound by strict confidentiality agreements.
User Rights Over Personal Data
As an iisv2 user in Malaysia, you have the following rights regarding your personal information stored on the platform:
You have the right to request a copy of the personal information we hold about you at any time.
If your information is inaccurate or incomplete, you have the right to request a correction via account settings or through support.
You may request the deletion of your account and personal information, subject to applicable legal obligations.
To exercise any of the above rights, please contact the iisv2 support team via the provided email address. We will process your request within a reasonable timeframe.
Policy Updates & How to Contact Us
Iisv2 reserves the right to update or amend this Privacy Policy at any time. Users will be notified of any significant changes via in-platform notifications or to their registered email address. The updated effective date will be stated at the top of this document. Continued use of the platform after changes are published constitutes acceptance of the revised policy.
If you have any questions, concerns, or requests regarding this privacy policy or how iisv2 handles your personal data, you can reach our team via:
Support email: [email protected]
Our team will endeavour to respond to privacy-related enquiries within a reasonable timeframe.
Questions About Your Data?
Reach out to the iisv2 team for any privacy-related enquiries, or visit our FAQ section for quick answers on account security and personal data.
Email: [email protected]